Free Items Policy

1. Introduction

This Free Items Policy outlines the terms and conditions for receiving free items or promotional products from DiamondsForge . By accepting free items, you agree to comply with this policy.

2. Eligibility

2.1. Free items are available to customers who meet the criteria specified in the promotional offer or campaign.

2.2. Eligibility requirements may vary depending on the promotion and will be clearly stated in the offer details.

3. Conditions for Receiving Free Items

3.1. Free items are limited to one per customer unless otherwise stated in the promotion.

3.2. To receive a free item, customers may be required to make a qualifying purchase, sign up for a service, or fulfill other specific conditions outlined in the promotional offer.

4. Availability and Substitution

4.1. Free items are subject to availability. The Company reserves the right to substitute free items with a similar product of equal or greater value if necessary.

4.2. No cash alternatives will be offered for free items unless explicitly stated.

5. Shipping and Delivery

5.1. Free items will be shipped to the customer's address provided during the qualifying transaction.

5.2. The Company is not responsible for lost or delayed shipments due to incorrect address information provided by the customer.

6. Return and Exchange

6.1. Free items are non-returnable and non-exchangeable unless defective.

6.2. In the case of defective free items, the Company will replace them at no additional cost to the customer.

7. Modification and Termination

7.1. The Company reserves the right to modify or terminate any free item promotion at any time without prior notice.

7.2. Any modifications will be effective immediately and will be communicated through the Company’s official channels.

8. General Provisions

8.1. This policy is governed by the laws of Bahamas].

8.2. Participation in any free item promotion implies acceptance of this Free Items Policy.

9. Contact

For questions or more information about our Free Items Policy, please contact our customer service on form e-mail