Last Updated: 25-04-2024
At DiamondsForge, we specialize in the sale of digital products, including but not limited to templates, scripts, plugins, and other downloadable content. Due to the nature of digital products, all sales are final and non-refundable. Once a digital product is purchased and downloaded, it cannot be returned or refunded because:
Before purchasing any digital product on DiamondsForge, it is the buyer's responsibility to carefully read the product description, including any specified system requirements, software version compatibility, and platform specifications. DiamondsForge is not responsible for providing refunds in cases where:
Please ensure that you have read and understood all requirements and compatibility information provided in the product description before completing your purchase.
Refunds will not be issued for mistaken purchases. It is the responsibility of the buyer to ensure that they have selected the correct product and have verified its compatibility with their needs. If you have any questions or need more information about a product, please contact our support team at [sales@diamondsforge.com] before making a purchase.
DiamondsForge may, at its sole discretion, consider refund requests in exceptional circumstances. However, these cases are evaluated individually, and refunds are not guaranteed. Exceptional circumstances may include:
If you believe your case qualifies for an exceptional refund request, please contact our support team at [support@diamondsforge.com] with all relevant details.
For any questions or concerns regarding this Refund Policy, or if you believe you qualify for a refund under exceptional circumstances, please reach out to our customer support team:
Our team will review your inquiry and respond within [specified time frame, e.g., 3-5 business days].
DiamondsForge reserves the right to update or change this Refund Policy at any time. Any changes will be posted on this page, and it is the buyer's responsibility to review the Refund Policy regularly. Continued use of the site after changes are made constitutes acceptance of the updated Refund Policy.
Thank you for understanding our Refund Policy. Your satisfaction is important to us, and we strive to provide clear information to help you make informed purchasing decisions.